4 Key Stances to Communication

These 4 stances are key to developing healthier relationships.

These 4 stances are key to developing healthier relationships.

Communication is truly an art, which takes practice. In order to be effective communicators, there must be awareness of our inward stances. It’s not enough to be silent as we listen, as some believe. Instead, it takes effort and intentionality to be able to have deeper and meaningful connections with others.

I was originally going to write this for parents of teens, but as I reflected on the four stances I realized this is what I teach my clients in the office when it comes to communicating with others. So, these four stances are key to developing healthier relationships in marriage, family and with others in our lives. It’s a way to see ourselves, not other, and begin to understand and master the art of communication.

We all know what it’s like when communication doesn’t go as expected. We become frustrated, overwhelmed, confused, which in turn leaves us full of resentments. Ironically, this only creates a bigger gap in our communication… and the cycle continues! So, how do we begin to understand others? How do we connect? How do we communicate?

True communication begins with our inward stance; it’s about the position of our heart and mind! “Finally, all of you, have unity of mind, sympathy, brotherly love, a tender heart, and a humble mind.” 1 Peter 3:8 (ESV) When we communicate with a difficult person (husband, wife, teen, etc.), we tend to focus on all the wrongs of the other and dismiss our wrongs. The 4 stances are a good starting point to begin making inward changes in the hopes of influencing (not controlling) the other person. Remember, we can’t change others – we can only change ourselves. So do it right!

The 4 Key Stances to Communication:

1. Empathy: Relating to the pain and concerns of others.

 “So whatever you wish that others would do to you, do also to them, for this is the Law and the Prophets.” Matthew 7:12 (ESV)

One of the things I find in my therapy room is a lack of empathy; this goes for couples as well as parents. It’s difficult to be empathic when there’s been an injury in the relationship. We turn away from those that hurt us in order to protect ourselves, which is understandable and in some situations necessary. But if we truly want to heal, we must learn to empathize and have compassion (taking action because we’ve empathized) for others.

Being able to put your agenda to the side and relate to your child or partner’s pain and concerns is important. When we look at the situation from our own lens (perspective), we distort the motives and feelings of others, which results in a division. Think about it for just a second? Remember a time when you were hurt… how would you have wanted other’s to treat you? What is it that you needed from them? Did you want them to empathize with your pain? The last thing I want to hear from someone is, “You need to do this…? Or “Have you tried that…?” I want for someone to just listen and be there for me. It’s human nature to want to be heard – so hear someone out.

2. Safety: Accepting others despite differences in opinions and tolerating negative feelings.

“Where there is no guidance, a people falls, but in an abundance of counselors there is safety.” Proverbs 11:14 (ESV)

Usually, when we think of safety, we think of physical protection. In relationships, the environment must feel safe in order to freely express feelings and thoughts without fear of being withheld love, rejected, ridiculed or undermined. Think about it? How many times, have you stopped yourself from sharing when the other person begins telling you what to do, begins to roll their eyes, begins to undermine your feelings? Or, maybe you are that person? We shut down because the trust has been broken.

Part of creating safety is being aware of your body language, tone of voice and your intentions. We are very good at reading non-verbal cues. Many times, what we say is not what we are truly communicating on the outside. This means being able to put emotions aside (temporarily). If we can all just learn this: It’s not about me, but about the other. Does that sound like too much? Well, it takes practice. This is especially true for parents. You see, parents make it about themselves and forget about their teen. They go on and on about their feelings and forget to ask what the teen feels or thinks! The same is true for couples. We can get so emotionally charged, that we forget to be a safe person for one another.

3. Patience: Ability to keep emotionally regulated.

“Rejoice in hope, be patient in tribulation, be constant in prayer.” Romans 12:12 (ESV)

Patience is being able to respond lovingly in the face of being provoked or wronged. If there is one thing I have learned by being a parent, it’s that I cannot soothe my child when I’m in an anxious state. As the adult, I need to be emotionally regulated (calm) in order to help my child.

It’s the same principle in other relationships. What happens many times is that the parent becomes overwhelmed and allows that anxiety to stir within… the child senses that anxiety and they become more anxious… creating even more fear in the parent that leads to further distance.

The key here is to be mindful that being patient doesn’t mean you agree with what the other says. It just means that you are intentional about your (1) Timing and (2) Response Time… Let me explain the difference between these two. Timing involves WHEN you will bring something up to your child or spouse. It is so common for parents to want to solve for a problem, but we miss the right time. Your teen just got home from school or they are in the middle of homework or studying and you want to “solve” the problem. Timing is essential! Look for opportunities when you are both calm – that is usually a good indicator that it’s the right time.

Response time involves HOW you say things as you communicate. For example, your wife is now ready to talk (timing) and you begin to talk about the conflict you had earlier. She begins to tell you her perspective and you begin to interrupt… Wrong response time! Wait until she is done and ask her if you can speak and give your point of view. This really does take us back to the first stance – having empathy.

4. Contact: The gift of being present and connecting.

“Let love be genuine; hate what is evil, hold fast to what is good; love one another with mutual affection; outdo one another in showing honor.” Romans 12:9-10

After you have practiced the above three stances, what results is the gift of contact. This really means staying engaged with the person – being present. True contact is the manifestation of LOVE! Our love must be sincere, without any strings attached. We mistake love as us having to show with things we do or say, but what about loving others by being present with them?

Having contact with teens means being curious about their life (the world they live in, which is so complex). I find that many parents ask questions that shorten the conversation. They ask, “Did you like the party?” The teen can answer, “Yes” or “No.” Asking open-ended questions is always helpful. For example, “Tell me about your day?” “What was the highlight of your day?” Asking your teen about their day or something that’s important to them set the stage for them to be receptive and open to your own concerns.

Contact means building on the relationship and the trust between two people. Contact means that we put away the belief that we have to solve the problem… that we have to teach our kids a lesson… that we have to make sure to teach them morals… these come out of our own fears! Contact simply means enjoying the now with your kid or spouse. Learning how to be with one another despite the good and the bad.

I will leave you with this important question I learned in a parenting class… When you find yourself frustrated and unwilling to make changes (with husband, wife, teen, child, parent, etc.), ask yourself,

Is what I am doing or saying helping build contact?

Rest in His Word: Philippians 2:3

“Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves.”

Heart Checkup:

  • Go back to the 4 Stances and be honest with yourself. What are the stances you need to improve?
  • Why is empathy so important in our Christian walk?
  • What am I doing to be a safe person with my kids, spouse and others?
  • Bring these to the Lord and ask for His guidance.

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Equip Your Child for Emotional Success: Tips on Self-Soothing

One of the best gifts you can give your child is the capacity to self-soothe.

When your child is calm, he will be more receptive to your feedback.

If you are a parent, you have probably experienced a tantrum you thought would never end. As a parent, you feel helpless, not knowing what to do for your little one. Some parents expect their child to follow their commands, while they are under the “tantrum mode,” but we all know that doesn’t work. When your child is under stress, he cannot learn new information nor comprehend what you want him to do. It’s impossible for his little brain to process under stress.

You know what I’m talking about because you have probably “lost it” a couple times. When we are experience stress, we feel confused, overwhelmed, we can’t think clearly and end up making bad choices. But once calm, we can once again see the light at the end of the tunnel. Now, multiply that times 100 = your child’s experience.

When your child is calm, he will be more receptive to your feedback. His ability to learn will be greater once in a state of relaxation. The reality is that your child’s way of dealing with anxiety will be manifested in similar ways as an adult. One of the best gifts you can give your child is the capacity to self-soothe. The following tips can be modified to meet the needs of every child regardless of age (as well as adults).

Create a safe/calm place:

  • Use a tent so your child feels they have their own private area – (IKEA has a cute and affordable one for $20.00).
  • If you don’t want to use a tent, you can choose a corner in your living room or a spot in their room.
  • Designate that area specifically to practice being calm and relaxed. Go ahead and include your child in giving their safe/calm place a name. Our previous 9-year-old foster child named hers, safe castle. If they are included in the planning, they will most likely use it vs. you telling them they must use it.
  • Remember, it may require some time for your child to go to their safe/calm place, but with time, it may become their favorite spot to relax. You must direct them gently to their calm place.
  • It’s okay if things don’t work. Be flexible and change them. Always adjust. Be creative!
  • Make this a fun family project. Take them to the store to choose their tent or accessories. Talk about how they will use this safe/calm place.

Safe/calm place MUST have a self-soothing box with the following:

  1. Vision – Pictures of family or favorite vacation, soothing colors, art, reminders of taking deep breaths (use Loving Guidance Inc.’s Safe Place Breathing Icons). Include the Feelings Chart.
  2. Sound – Music player with headphones, nature sounds.
  3. Smell – Fragrance, food aromas, scratch & sniff stickers, aromatherapy lotions (lavender, vanilla, chamomile, or any scent that helps calm down).
  4. Touch – stuffed animals, vibrating stuffed animals or tubes (these help calm), books, puppets, any of your child’s favorite items, lots of pillows with different weights, blanket, coloring books or journal.
  5. Taste – sweet, sour, chewy foods (keep to a minimum as we don’t want food to be the major source of comfort). You can have healthier versions (trail mix, yogurt snacks, etc.)

Please keep the items age appropriate – think of safety first!

** Water is an important in maintaining healthy brain development, so please keep your child hydrated!

Take time to help them process their feelings, once your child is calm and relaxed. Depending on your child’s age, you can use My Feelings Worksheet with them to help them process their thoughts and feelings. With smaller children, talk about their feeling and what they could do different next time. Don’t forget to praise your child for going to their safe/calm place. Tell them how proud they must be of themselves for being calm. This is also your opportunity to talk about your feelings and thoughts and plans for future incidents. I hope this is a good starting point for you and your family in helping your child self-soothe.

Heart Checkup:

  • How am I reacting/responding to my child’s lack of self-soothing skills?
  • What’s one thing I can do different today as my child experiences stress?

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4 Steps to Reflective Listening

Communication can sometimes be very difficult, but with patience and perseverance, you can learn to have a deeper and more intimate relationship with those you love.

For many parents, it’s difficult to help their child learn to express his/her feelings. Sometimes, parents or spouses don’t know how to express their own feelings to each other, which creates a great wall of frustration and disappointments. Healthy and honest communication takes skill and great patience. I hope that the following guidelines of Reflective Listening will assist you in communicating more effectively and begin sharing feelings with one another.

  1. Be respectful of the other’s feelings:

Listen quietly and attentively. Put your agenda on hold! Don’t judge or try to come up with a solution. This doesn’t mean you agree with them, but it does mean you are respectful of their opinion. Your goal is to listen and understand the other person.

  1. Give good non-verbal signals:

Pay attention to your body language. If this is a child speaking to you, you may want to go at their eye level (on your knees or sitting down). Maintain good eye contact and show that you are paying attention by nodding your head occasionally. Sometimes it helps to verbally say, “yes” or “mmm” etc.

  1. Briefly reflect what you heard:

Here is where it gets tricky. This skill takes practice and time to master. Reflective listening requires for you to summarize what you heard. You don’t have to use the exact words the person is saying (just capture the meaning), which includes their feelings and thoughts.

If it’s a child, you may need to help them label their feelings (Feeling Chart). Children tend to exaggerate their feelings and situations. It’s important that as a parent, you remain calm, in order to help your child. Don’t ever tell your child that they are wrong or they are exaggerating. With time, as you help them label their feelings they will begin to learn to see the situation more realistically. You many need to use simple and short statements to label feelings and describe the situation. It’s okay if you don’t get it right the first time. You will have keep trying until your child feels you got it.

Here are some examples of reflective listening:

Young Child Example

  • “You feel sad (feeling) because you couldn’t go to the mall with Mommy (situation). Is that right?”

Older Child Example

  • “You seem to be feeling disappointed (feeling) or perhaps a little embarrassed (feeling) because of what others will think or say about you (meaning) after you fell during cheer practice (situation).

Adult Example

  • “You feel frustrated (feeling) because I didn’t call you to let you know I was going to be late for dinner (situation). Is that right?”
  • “You seem to be feeling sad (feeling) after I called you “stupid” (situation) because you think it’s disrespectful and degrading (meaning). Is there more?
  1. Come to a conclusion (if possible)

If you are dealing with an adult, you may need to come to an agreement to the disagreement. For example, “So, what you need from me is to call you when I’m running late, so that you can do something else besides wait around for me?” Is that right?

If it’s a child, you may need to help them find a solution. Sometimes, children just need you to hear them. Regardless, teach your child that they have choices. You can say, “What do you think you can do about this situation?” “What else could you have said or done when Tommy hit you?” Brainstorm with your child for possible choices and encourage them to try them. If that doesn’t work, then try something different.

Communication can sometimes be very difficult, but with patience and perseverance, you can learn to have a deeper and more intimate relationship with those you love. I hope the above information is useful to you and others. As you begin to practice these guidelines, may the grace and knowledge of our Lord guide and help you. 

Rest in His Word: Matthew 11:15

Whoever has ears, let them hear.” (NIV)

Heart Checkup:

  • Have I been hearing the Lord lately? Have I given Him my undivided attention?
  • How can I apply the way I listen to God to listening to others (children, spouse, parents, etc.)?

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Image Credit:  http://www.flickr.com/photos/quinnanya/3298469783/

Helping Your Child Express Feelings

When your child shares feelings, it allows them to vent and release their fears.

One of the most difficult obstacles I’ve encountered as a foster parent is helping our 8yr old express her feelings appropriately. I’m sure I’m not alone when it comes to this topic. Quite often, parents share their frustrations about their “failure” as parents; they don’t know how to listen to their child or how to help their child express their feelings. They simply feel overwhelmed.

As parents we want to protect our child from disappointments and conflicts with others, but we can’t be with them 24/7. The alternative is to help them understand their feelings and give them tools to cope with unpleasant experiences. When your child shares feelings, it allows them to vent and release their fears. Sharing feelings gives them opportunities to practice gaining control over their emotions and behaviors to make better choices.

I will begin by giving you a format you can use with your child, called My Feelings. On my next blog, I will give you the tools you need by teaching you how to use reflective and active listening, which encourages your child to express and share feelings with you. My hope is that as you communication with your child, your relationship will improve.

Start with explaining to your child that as a family, you will begin discussing your feelings. In our home, we’ve put up a Communication Board to post weekly memory verse, I statement, Family Meeting notes and a section for Thoughts and Feelings. You can place the My Feelings worksheet and Feeling Chart on a visible place for your child. Go over the worksheet with your child by giving an example (fill one first). Then, have your child fill one out. It’s a good idea to start with a positive feeling. Once your child feels comfortable, move to a negative feeling.

My Feelings

  1. A feeling I had today was (feeling word)
  2. What happened to make me feel that way? (actual incident – facts)
  3. This is how my feeling looks (have child draw face and color it)
  4. I expressed my feelings by (what the child did or said – behavior)
  5. Two things that can help me feel better? (what can child do or ask an adult that will help?)
  6. Dear God (letter to help child express his/her wishes)

Do not have the child fill out the My Feelings worksheet while they are upset! It must be done once they are calm and relaxed. If not, they will associate expressing their feelings as a punishment vs. as a learning and expression of who they are. I will have to write more on Time-Ins to help expand on this topic. This is very brief, but if you have any questions feel free to leave a comment.

Here’s the worksheet (My Feelings – BoyVersion & My Feelings – GirlVersion)

Rest in His Word: Proverbs 28:2

“Whoever trusts in his own mind is a fool, but he who walks in wisdom will be delivered.” (ESV)

Heart Checkup:

  • Have I been avoiding my own expression of feelings?
  • How can I help my child with their feelings?
  • How have I been modeling expression of negative feelings in our home?

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6 Tips for Dealing with Anger Outbursts

If we want children to do as we say, then we need to model that for them.

Our family is a newly foster-adoptive family. A couple weeks ago, we had two lovely siblings stay in our home. To maintain confidentiality, we’ll name 4 ½ girl (Zoe Girl – ZG) and 2 ½ boy (Zoe Boy – ZB). During their stay, I experienced ZB’s first anger outburst. Here’s what happened….

We were sitting on the couch watching Veggie Tales, when I caress ZG’s hair and suddenly ZB pulls ZG’s hair. I said, “ZB, we are nice. Please stop.” He then hits my face, gets off the sofa and walks away backwards, while attempting to spit on me. He continues to point his fingers and tries to spit once again. He fails miserably as it lands on his shirt. He stands behind the sofa and gives me his back. I then walk toward him, get on my knees and say, “Sweetie, I know you’re angry. I feel sad when you hit my face. It hurts. Let’s be nice.” Then, he starts crying, puts his arms up (a sign to carry him). I pick him up and comfort him. He stops crying. I then reinforce the “Be nice” catchphrase by saying, “This much better… we can be nice to each other.”

Following are six tips I hope can help in dealing with anger outbursts in your home:

  1. Show empathy – Showing empathy doesn’t mean tolerating “bad behavior.” It means you show the child you accept them as a person. Use I messages – “I am sad when you hit me. It hurts. I would like you to keep your hands to yourself.”
  2. Be clear and make it short – Children need to know ahead of time what you expect of them. One of the scripts that we have implemented in our home is the following: “We are nice, we don’t hit.” Don’t give the child a long sermon on the reasons they are not to hit. You will loose them.
  3. Don’t take it personal – Don’t make yourself that important. I do mean this in a loving way. Taking things personal means we allow ourselves to be consumed with “I.” It takes the focus off the child. We are the adults. They are children. Therefore, we are to guide them into more healthy styles of relating.
  4. Role model – If we want children to do as we say, then we need to model that for them. Children are beginning to learn about boundaries. Show them what you mean with your words and actions. Kids are watching our every move!
  5. Be consistent – Setting boundaries with your child doesn’t mean they will change after the first time. There needs to be plenty of practice experiences. I always say that conflict is great because it allows the child and the parent to get to know each other better, to experience each other at a deeper level. Although this statement may sound weird, children will need to learn how to deal with conflict in the home. They will go out into the real world one day, so let’s prepare them.
  6. Always end with touch – Now, if your child does not allow you to touch them, I suggest you respect that boundary. If your child does respond to touch – PLEASE end with a hug!

Here’s the worksheet: (6 Tips for Dealing with Anger Outbursts)

Rest in His Word: Proverbs 11:29

“He who brings trouble on his family will inherit only wind, and the fool will be servant to the wise.” (NIV)

Heart Checkup:

  • Go back to the list and mark the ones you already implement with your children. Great!
  • Now, for the ones that you didn’t check, pick one that you can begin implementing today. Just one. Focus on it, get good at it and share it with others. Once you master it, move to another item.

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10 Tips for Dealing with a Child’s Demanding Behaviors

Try to say “No” less. Instead, give choices. This will allow them to express their voice and gives them a sense of control.

Let’s face it – kids will test your limits. They will push your buttons. How do we deal with a child’s demanding behavior? Following are 10 tips we hope will help you manage this difficult phase.

  1. Be concrete – Don’t confuse your child by saying, “In a little while.” Or “In a bit.” Instead, be specific. For example, “We’ll read the book after you finish brushing your teeth.” Or “You can play outside when you put the toys away inside the container.”
  2. Take turns – Practice taking turns with the child. For example, during play time, say, “We are going to take turns choosing what we play. You go first, then I will go next.” You can model this in other areas as well: taking turns picking a movie, what to eat Friday nights and what drink mix, etc. This builds cooperation and teamwork.
  3. Give choices – Try to say “No” less. Instead, give choices. This will allow them to express their voice and gives them a sense of control. To avoid confusion, be careful not to give too many choices. Allowing the child to choose can be used as a distraction. For example, you can say, “You can color or play your DS while you wait for dinner.” Or have things set up for the child to avoid frustrations. For example, use coloring mats during meal times. It promotes learning and invites dialogue while you finish up a meal.
  4. Keep structure – Knowing what’s next alleviates anxiety. I know there are times when keeping structure is difficult. One way to help a child know what’s next is by using a timer. For example, when watching television, say, “When the bell rings, it’s time to turn off the T.V.”
  5. Explain the consequences – Be clear about the consequences before the child has opportunity to “misbehave.” For example, before going to the store, say, “We are only buying what’s on our list.” I find that having the child hold and “help check off” the list helps them focus. When they say, “I want…” I ask, “Is it on our list?” I play it off, then say, “No, it’s not” and just keep walking.
  6. Read a book or watch a movie –Books or movies can provide great examples regarding various topics. After reading a book or watching a movie, talk about it. Ask questions that will open the dialogue. Please don’t give examples of what your child is doing wrong. Instead, use the characters and ask the child a question about what happened with the character. To reinforce the concept you are trying to instill, refer back to the character as many times as possible.
  7. Play games – Games have the potential to teach a demanding child the concept of “taking turns.” The child will learn that there are times of rest, passing and other times engaging in “their turn.” Children learn to empathy with others as they learn the game of “loosing” or “winning.”
  8. Model delayed gratification – This is important. Show your child that you are able to wait for those things you really want. For example, when shopping don’t buy an entire outfit. Instead, discuss the concept of being a “good steward.” Even if you can afford it, this will help the child understand that “we can’t always buy what we want.”
  9. Teach the difference between needs and wants – When a child’s impulsive tendency surfaces, they are not able to recognize it. Parenting requires helping your child identify their impulsive behaviors and help them choose wisely.  We don’t need a new bicycle. We want it. We need food, but we don’t need an ice cream cone. We want it. Check your own vocabulary and try to catch yourself when you misuse the word need.
  10. Be consistent and stay calm – As the adult, you have to be consistent and stay calm. It won’t help for you to show your frustration or anger.  In fact, it will only make things worse. So, model staying calm. Remember that eliminating demanding behaviors will take effort and energy. It’s all about trial and error but most of all, it takes time to reinforce these concepts.

Here’s the worksheet (10 Tips for Dealing with a Child’s Demanding Behaviors)

Rest in His Word: Proverbs 22:6

“Train up a child in the way he should go; even when he is old he will not depart from it.” (NIV)

Heart Checkup:

  • Go back to the list and mark the ones you already implement with your children. Great!
  • Now, for the ones that you didn’t check, pick one that you can begin implementing today. Just one. Focus on it, get good at it and share it with others. Once you master it, move to another item.

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